Privacy Policy
This privacy policy explains how Kalpana Threads & Tailoring collects, uses, and protects your personal data when you use our online platform or services. We are committed to protecting your privacy and handling your personal data in compliance with applicable data protection laws.
Information We Collect
We collect information from you when you use our site, interact with our services, or place an order for our bespoke apparel and textile services. The types of information we may collect include:
Information you provide directly to us:
This includes details you submit when contacting us, making an inquiry, or placing an order. This may involve your name, contact information, and details necessary to fulfill your service request, such as measurements, fabric choices, design preferences, and delivery information.
Usage data:
We collect information about how you access and use our online platform. This may include information about your browser type, operating system, the pages you view, the time and date of your visit, and other diagnostic data.
Information from cookies and similar technologies:
Our site may use cookies and similar tracking technologies to collect information about your browsing activity. This helps us understand how you use our site and improve your experience.
How We Use Your Information
We use the information we collect for various purposes:
To provide and maintain our services, including processing your orders for bespoke apparel, alterations, or other textile services.
To communicate with you about your orders, inquiries, and our services.
To personalize your experience on our site.
To improve our services and online platform based on your feedback and usage patterns.
To detect, prevent, and address technical issues.
For internal administrative purposes, such as data analysis and research.
To comply with legal obligations.
Sharing Your Information
We do not sell your personal data. We may share your information with third parties only in limited circumstances:
Service Providers:
We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, delivery services, or website hosting. These providers are obligated to protect your information and use it only for the purposes we specify.
Legal Requirements:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers:
If Kalpana Threads & Tailoring is involved in a merger, acquisition, or asset sale, your personal data may be transferred as part of that transaction. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.
Data Security
We take reasonable measures to protect the personal data we collect from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is entirely secure.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal data:
The right to access:
You have the right to request copies of your personal data.
The right to rectification:
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure:
You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing:
You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing:
You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability:
You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights.
Cookies
Our site may use cookies. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
Links to Other Sites
Our site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Contact Us
If you have any questions about this privacy policy, please contact us at the following address:
Kalpana Threads & Tailoring
555 100 Feet Road, Ground Floor,
Indiranagar, Bengaluru, Karnataka, 560038, India.